ABOUT OUR SPA

We pride ourselves in keeping current with industry trends and styles that will keep you looking and feeling fabulous!

 

Waters Edge Salon and Spa is owned and operated by hairstylist, Liza Bouchard-Bain. Liza ensures each and every visit is as valued as your first.

 

Liza has been in the Hair industry as a hair stylist in Burlington for over 26 years. She has consistently won Burlington’s Readers’ Choice awards 12 years in a row, with her advanced knowledge in colouring and styling, her commitment to her large clientele and her expertise has allowed her to become one of the industry’s best!

 

Liza has continued her education in order to best provide each guest with the highest quality of professionalism, current trends, products, and services. With a talented, committed team of professionals to compliment Waters Edge, each and every service provider will ensure your visit will present you with a feeling of relaxation and contentment that will allow you to look and feel your absolute best!

OUR AWARDS

Readers Choice - Burlington's Best New Hair Salon & Spa

Waters Edge is very proud to have won a number of awards in 2018. We couldn’t have done this without your loyalty and support!

 

Thank you.

OUR TEAM

Nancee Campbell - Lead Guest Experience Coordinator

Specialties include Davines Space Specialist/ Hairstylist for Long Hair

 

I pride myself on the way that we, at Waters Edge Salon and Spa, are able to create a comfortable space for our guests. Our salon and spa are much more than just a service, it is a home where we welcome family, new and old. I have made a career out of making my guests feel their best, by looking their best! Beauty starts on the inside and I enjoy bringing that inside out! As a hairstylist and a bridal coordinator at Waters Edge Salon and Spa, it brings me joy to make my brides, and their parties, feel and look their best on their big day! I’m continuously learning about my profession and how I can better my craft. Every few months I am enrolled in Davines courses so that I am always well equipped to help my current and future guests! Feel free to book an appointment with me, I specialize in Davines products for all hair types!

 

Recommended Waters Edge products: 

I love everything Davines! Who wouldn’t love a beauty product that integrates sustainable beauty?! Their products are natural, the containers are food grade and reusable, and as a company, they stand for what they believe in! My go-to product is Davines Melu Shampoo and conditioner which is for anti-breakage. The Oi Oil is a weightless oil that adds shine and is a Rouccu Oil from Peru. 

Karen Sullivan - Hairstylist

Specialties include Colour, Highlights and Hair Cutting 

 

If you’re looking for a pick-me-up and a style refresh book a visit with me, Karen Sullivan! With over 25 years in the industry, I am an expert at crafting the right haircut that will enhance your best features and suit your lifestyle. I am a true craftswoman with hair colour, artfully selecting a mix of shades and highlights to complement your personal style this season! Spend some time in my chair for good conversation, much needed pampering and a hairstyle that will surely be admired. What are you waiting for, set up an appointment with me today!

 

Recommended Waters Edge Products: 

Davines - Liquid Spell I love that Davines products are sustainable!

 

 

Irma Napoleone – Hairstylist

Specialties include Experienced colourist, Precision hair cutting, wedding styling and updos

 

The most rewarding thing about being a hairstylist is having the opportunity to make a guests beauty inspiration a reality! When I see the looks that my guests have after they have seen their new hairstyle, colour or touch ups, I am filled with pride and joy. Seeing them walk away with a renewed self confidence as they head out, ready to take on the world, brings me so much satisfaction. It is not just a saying, when you look good, you really do feel good about yourself! Please book an appointment with me for a new hairstyle, colour or wedding style updo! I’m here to make you feel beautiful for your special day! 

 

Recommended Waters Edge Products:

Shimmering Mist everybody needs a little sparkle! Great for flat ironing and heat styling. 

Sophie Wielhouwer - Esthetician 

Specialties include Makeup Application, Pedicures and Manicures (Bio Gel, OPI Gel)   

 

My personal goal at Waters Edge Salon and Spa is to make my guests feel beautiful, whether that’s with a fresh set of nails or a makeup application to enhance their natural beauty. I love that I get to be creative in my career, especially in an industry that is always growing, there are always new services to learn and try. I hope to perfect my craft as a makeup artist, pedicurist and manicurist! If you feel like pampering your hands and toes or are interested in a makeover, or both, look no further! Book an appointment with me at Waters Edge Salon and Spa! I’d be thrilled to make your spa day a rejuvenating one!

 

Recommended Waters Edge products:   

Dermalogica Daily Microfoliant

Davines Dry Texturizing Spray

Guests love the Qtica pedicure products (mask, scrub, cream)!​

Kyla Clark - Esthetician

Specialties include Dermalogica Skin Specialist, Alexandria Professional Body Sugaring certified 

 

It is an ambition of mine to help women feel good about themselves. It’s not always about how you look, it’s about how beautiful you feel both inside and out. Working with products like Dermalogica and Alexandria Body Sugaring , I am able to enhance my guest’s natural beauty and overall quality of life! With all my guests I aim to provide a relaxing and peaceful environment and hope to extend that tranquility to my guest's daily lives. If you are interested in bringing a little bit of peace, quiet and happiness to your day, please visit us at Waters Edge Salon and Spa. Feel free to book either a Dermalogica Skin appointment or an Alexandria Professional Body Sugaring appointment with me!

 

Recommended Waters Edge products:

Dermalogica Daily Microfoliant

LoveFresh Key Lime Coconut Hand & Body Lotion

Merben Body Brush

Robin Lemp - Spa Coordinator 

Specialties include Dermalogica Facials, Lash Lift and Tint, Sugaring 

 

The beauty industry is ever-changing, but what remains steadfast is the opportunity to be creative and to help my guests feel their absolute best! With such a fast-paced career there is lots of room for education and growth. Working with products like Dermalogica, specifically their facial products, really allows me to give my guests that “glow” that comes with a facial appointment that we all seem to be after! I know that I have done my job well when someone not only looks but feels radiant! I also specialize in lash lifts and tints. Eyes are the windows to the soul, and my guests thrilled expressions after a lash lift remind me that my hard work and attention to detail pays off. If you want to book an appointment with me feel free to reach out, I’d love to hear from you!

 

Recommended Waters Edge products:

I am passionate about all the Dermalogica products, my bathroom is filled with every product, all of which I have personally loved!

 

Olivia - Esthetician

Specialties include sugaring, threading, microblading, facials, makeup, manicures, pedicures, massage, body treatments, microneedling

 

As an esthetician I strive to help my guests feel relaxed, beautiful, and confident after each and every visit. Having a deep customer relationship with my guest is what fuels me to continue my passions and their trust in my abilities propels my career forward. With experience in the esthetic industry, over 15 years, I enjoy creating a comfortable and cozy atmosphere for my guests. Along with that, I pride myself in meticulous and precise service for every person. I’m always looking to gain more knowledge in this industry, so that I may provide excellent service and exquisite treatments to my guests. Please feel free to ask for by name if you’re looking for a microblading, facial, microneedling, massage, sugaring, or threading appointment with me! 

 

Recommended Waters Edge products:

Dermalogica Dynamic Skin Recovery SPF 50

Dermalogica Daily Microfoliant

Dermalogica Phyto Replenish Oil

Dermologica Biolumin-C Serum

Footlogix

Megan Gane - Hairstylist

 Bridal Coordinator

Specialties include Davines Space Specialist/ Hairstylist for Long Hair

 

I pride myself on the way that we, at Waters Edge Salon and Spa, are able to create a comfortable space for our guests. Our salon and spa are much more than just a service, it is a home where we welcome family, new and old. I have made a career out of making my guests feel their best, by looking their best! Beauty starts on the inside and I enjoy bringing that inside out! As a hairstylist and a bridal coordinator at Waters Edge Salon and Spa, it brings me joy to make my brides, and their parties, feel and look their best on their big day! I’m continuously learning about my profession and how I can better my craft. Every few months I am enrolled in Davines courses so that I am always well equipped to help my current and future guests! Feel free to book an appointment with me, I specialize in Davines products for all hair types!

 

Recommended Waters Edge products: 

I love everything Davines! Who wouldn’t love a beauty product that integrates sustainable beauty?! Their products are natural, the containers are food grade and reusable, and as a company, they stand for what they believe in! My go-to product is Davines Melu Shampoo and conditioner which is for anti-breakage. The Oi Oil is a weightless oil that adds shine and is a Rouccu Oil from Peru. 

Viktoriia Korzhan - Nail Technician

Specialties include all things nails

 

I love my job because it is not just a job for me, it's my hobby, my pleasure. I just want to bring a piece of beauty in every day! I like to give people not only quality but also give them a great comfortable positive atmosphere all the while bringing out the self-confidence and beauty they already possess!

 

Recommended Waters Edge products:

LOVEFRESH

Footlogix

 

 

 Sara Nguyen - Spa Administrator 

Specialties: Alexandria Sugaring, specifically Brows and Bikini. Microblading

 

I love my job because of two things: the people, and the before/after. When a client leaves happier than when they came in, it makes my day. I absolutely love to make clients feel comfortable with any service. The relationships you can build in a profession like this is amazing, each appointment is like catching up with a friend. I am so lucky to feel like work isn’t work! Also, being able to transform something like eyebrows is so satisfying and creatively fun!

 

Recommended Waters Edge products:

Dermalogica’s Sound Sleep Cocoon and Footlogix mousse are my must-haves for everyone! They are always a part of my nightly routine. Literally, head to toe perfection!

 

 

What to Expect...

...Once you arrive!

Upon arriving at the Spa, you may be provided with a robe and slippers; however we suggest you wear comfortable clothing and bring flip flops for pedicure appointments to maximize your experience and maintain your look at home.

Please turn off your cell phone or pager and refrain from loud conversation to ensure a relaxing environment for all guests.

Only those guests having services will be permitted in the spa. Friends and family will be required to wait in the reception area if quieter services are in session.

Your Health and Wellness

Your health
You will be asked to fill out a client form, please inform us of any medical conditions or allergies, including pregnancy so we can adjust the treatment for your maximum safety and enjoyment.

Your comfort
Our professional team members are trained in modesty draping to ensure your privacy during the session. We do prefer you to keep your underwear on, during massage treatments. Your comfort is paramount. Disposable undergarments are also available on request.

You can choose to talk during your treatment or remain quiet; the service provider will follow your lead. If you are uncomfortable with any part of your treatment, please let your therapist know

Refreshments

Beverages are complimentary during your visit. Some spa packages include a snack or lunch. If you would like to add a lunch to your time at the salon or spa, mention at the time of booking and we can make the arrangements with Emma’s Back Porch a Burlington restaurant located steps away from Waters Edge.

Tipping

 

Gratuities are not included in the price of our services, packages or gift certificates and can be added to credit card, cash or debit. We welcome your gratuities as a reflection of the quality of service provided. For spa days, group and corporate events a 20% gratuity will be automatically added to the final account. For your convenience envelopes are available at the front desk.

Age Requirements

Esthetic Spa Services:
Waters Edge Salon and Spas is unable to offer esthetic spa services or admission to anyone under the age of 12 years without a parent/guardian present. Please note that children under the age of 12 may not accompany parents in treatment rooms for private treatments.  Children under the age of 18 may require a parent or guardian signature to receive some hair removal services.

Massage Therapy


Waters Edge Salon and Spas is pleased to welcome guests for massage therapy 12 years of age and older. A parent or guardian is required to sign a consent form for massage therapy guests under the age of 18.

Thank you for your patience and understanding.

New Client Gifts

As a first time guest at Waters Edge Salon and Spa, you will receive a Welcome Bag with a surprise inside. Each gift is customized just for you.

This is our way of thanking you for trusting us with your business!

 

Referral Program

We want your friends to look and feel as fabulous as you do. Refer a friend and you’ll receive $10.00 Off your next service when they mention your name on their first visit – It’s simple, just present the email you’ll receive to personally thank you for the referral. Plus your friends will receive a gift too. A Welcome Bag which includes a customized gift created just for them!

 

*promotional prices and offers are not redeemable on discounted services or items. Ask in-store for details…

 

Gift Cards

Our Gift Cards make wonderful gifts. They can be purchased at the reception desk or over the phone with a valid credit card. You can have it sent directly to the recipient or to yourself. Gift Cards are available for any service, treatment or any dollar amount. All Gift Cards are in effect for 1 year from the date of purchase. However, after that time, all gift certificates can be redeemed for any service of the current dollar value.

 

Products 

We offer the same exclusive retail product lines for hair, skin and nails that we use in the salon and spa. We carry all Davines hair care lines, and Dermalogica for our skin care line, LOVEFRESH hand and body along to complement our OPI nail lacquer and nail care products, Eva Garden Cosmetics and a variety of selected products. For your convenience, we offer a 14 day return or exchange policy with receipt. By law some products, if opened or used, can NOT be returned or exchanged

 

Refunds

No refunds on Gift Cards or services rendered.

 

Pricing 

There may be a price variation amongst service providers based on education and experience level. Please ask in-store for details.

 

Payments

We accept Debit, Visa, MasterCard, American Express and Cash as a means of payment

 

Booking your appointment…

Appointments are recommended. Please keep in mind that weekends and evenings often fill our schedule early. All appointments must be booked by phone or in person or by email. You may be asked to provide a credit card or gift certificate number when you make your appointment. Please arrive 15 minutes prior to your scheduled appointment to give you time to prepare for your treatment.

 

We suggest you leave all valuables and jewellery at home, as we cannot be responsible for lost or stolen property.

For your health and safety we ask that alcohol not be consumed before or after your treatment

 

 

Cancellations

As a courtesy for our guests and team members, we require at least 24 hours notice to change or cancel any appointments and 48 hours for all spa packages and 7 days groups of 2 and 14 days for groups of 3 or more people. We reserve the right to charge 100% of the value of the treatment in the case of a no-show or cancellation outside of the time required.

 

 

 

Sunday - Monday closed

Tuesday 9am - 8pm

Wednesday 9am - 9pm

Thursday 9am - 8pm

Friday 9am - 5pm

Saturday 9am - 4pm

Call Us: 905-631-1101

SERVICES

WatersEdge Salon and Spa in Burlington is a proud member of the Burlington Chamber of commerce. 

© 2023 by  Waters Edge Salon & Spa Burlington

2097 Old Lakeshore Road Burlington, Ontario L7R 1A4 

Reader's Choice Award Winner